Men/Women Shoes

Shipping & Returns

If the shoe does not fit, we are happy to accept the return of unused items within 365 days of their original packaging, and provide a full refund or exchange places available (subject to restocking fee). You will not have to pay as a pre-paid return postage labels will be provided. If the product is defective, or we have made a mistake with your order, we will provide a full refund (restocking fee exemption) or exchange, if applicable compensating your postage costs.

We're really sorry, but we can not recover the waste materials that are not suitable or not suitable, or reimburse postage costs incurred to return unused / not suitable projects to us. If the product is wrapped in our return policy, the return will be returned to the sender. This is in addition to, and does not affect your consumer rights.

How do I return my order?
Being closed and return to fill your order form. Shoes carefully packaged in their original box and packaging and application security package pre-paid label. Package returned by the post office counter and get postage certificate from the Post Office. Please do not post the package did not get a certificate issued by the post office box. Maintain the security of your postage vouchers as you will need this as proof of your return.

EXCHNAGE back again
If you are returning the exchange, you will not be charged for your original order or exchange return items. After receiving your return, you will be notified by e-mail exchange is being processed. If the desired product is no longer a refund will be applied to your account, this will notify you by e-mail.

Refund back again
If you are returning a refund, you will not be charged for the return of your parcel. Your refund will be your debit / credit card / PayPal account from any refund to £ 3 re-stocking fee. This cost is on our return costs incurred in the administration. This also applies when the delivery has been selected Saturdays. However, we will not deduct restocking fee on goods, delivery error or mistake us. After receiving your return, you will be notified by e-mail the refund being processed.

How do I return a defective item?
If you receive a wrong item, would like a refund or exchange, please indicate faults in your return note included in your return package. Then, we will examine the returned goods and will notify you of your exchange or refund within 10 days of the project is entitled to be repatriated via email.

How do I return an incorrect item?
If you receive an incorrect item, would like a refund or exchange, check inside your return package includes return "incorrect items" option on the formation. Then, we will examine the returned goods and will notify you of your exchange or refund within 10 days of the project is entitled to be repatriated via email.

How long it takes me back to deal with?
Was transferred back to the United States in return usually processed within 7-10 working days of the project. You will be notified once your return is processed via e-mail.

In 10 working days after we have not received your return, we will ask you to provide proof of postage from the post office to post a certificate. We reserve the right to refuse a refund if you can not provide a certificate issued.

We usually use the original will be returned to you in the same way to pay any money to buy received. I lost my return FORM

If you've lost your income statement, please e-mail us quote your full name and order number, and then return the form will be sent to you via e-mail, you can print out.

International Returns
Unfortunately, we can not offer a free returns service to our overseas customers. Returns made outside the UK, these must be returned at your own expense. However, you will not have to pay a restocking fee.

Please note that unless the product is defective, we will be entitled to recover any costs directly from their recovery product for you. In this happens, we can set up to re-deposit your refund amount and other expenses.

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